1. Controller and contact
The controller is Beijing Shixu Zhedie Technology Co., Ltd. Contact us at contact@chrono.red to request access, correction, deletion, withdrawal of consent, or an explanation. We normally respond within 15 business days.
2. Information we process
- Demo enquiries: name, company or team (optional), phone or email, enquiry details, language, and submission time.
- Security and operational logs: access time, request path, IP address, user agent, and response status for abuse prevention, troubleshooting, and security review.
- Anonymous aggregate events: page views, language switches, demo CTA clicks, and form outcomes. We do not use advertising cookies or create cross-site profiles.
3. Purposes
- Respond to enquiries, tailor demonstrations, arrange PoCs, and conduct necessary follow-up.
- Detect automated abuse, repeated submissions, and abnormal traffic.
- Understand aggregate page and conversion performance and improve the experience.
- Meet applicable record-keeping, audit, and regulatory obligations.
4. Processors and international processing
Demo enquiries are delivered through EmailJS to our business contact. The provider may process data outside mainland China. We send only what is needed for the enquiry and obtain explicit consent in the form. If you prefer not to use this channel, email contact@chrono.red directly. We do not sell or rent personal information.
5. Retention
- Enquiries and business correspondence: up to 12 months after the last meaningful contact, unless a contract or legal obligation requires longer retention.
- Security and operational logs: normally no more than 30 days, unless required to resolve an incident or dispute.
- Anonymous aggregate statistics may be retained for trend analysis.
- Data is deleted or anonymized when the purpose or retention period ends.
6. Your rights
You may request access, a copy, correction, completion, or deletion, withdraw consent-based processing, and ask us to explain this policy. Withdrawal does not affect processing completed before withdrawal. We may verify your identity before fulfilling a request.
7. Security, children, and updates
We use access controls, encrypted transport, data minimization, rate limiting, audit logging, and failure monitoring. This B2B website is not directed to children under 14. Material changes to purposes, methods, or data types will be clearly notified and renewed consent obtained where required.